1. Who We Are
Cook County Tax Compare LLC ("Cook County Tax Compare," "we," "us," or "our") operates cookcountytaxcompare.com and related tools that help users compare Cook County property assessments, review comparable-property data, request information, and create accounts for property tax appeal support.
Our tools use public property assessment information and user-submitted information. We are not the Cook County Assessor, Cook County Treasurer, Cook County Board of Review, or any other government office.
2. Information We Collect
We may collect the following categories of information:
- Property search information: addresses searched, selected property records, search radius, comparable-property results, timestamps, and technical request information.
- Contact and waitlist information: name, email address, phone number, property address, inquiry type, and related details submitted through forms.
- Account information: email address, authentication status, account identifiers, and email verification status when you create or use an account.
- Payment and appeal workflow information: information needed to begin or manage an appeal-related request. Payment processing, if used, may be handled by third-party payment providers.
- Device and usage information: pages viewed, browser type, device type, approximate location inferred from IP address, referral source, interactions, and error or performance data.
Please do not submit Social Security numbers, full bank account numbers, health information, or other sensitive information through general website forms.
3. Cookies And Similar Technologies
Cookies are small files or identifiers stored on your browser or device. We and our service providers may use cookies, local storage, pixels, scripts, and similar technologies to:
- keep the website and account features working;
- remember preferences such as theme selection;
- measure traffic, usage, and performance through analytics tools;
- help protect forms, accounts, and services from abuse;
- understand which pages and tools are useful to visitors.
You can usually control cookies through your browser settings. Blocking cookies may affect login, preferences, analytics opt-outs, or other parts of the website.
4. How We Use Information
We use information to provide and improve the website, respond to inquiries, save and review property search activity, provide account and email verification features, communicate with you, evaluate appeal-related requests, detect abuse, maintain security, improve user experience, and comply with legal obligations.
5. How We Share Information
We may share information with service providers that help us operate the site, including hosting, database, authentication, analytics, email, payment, and security providers. These providers may process information only as needed to perform services for us.
If you ask for property tax appeal help, we may share information you provide with attorney partners, appeal professionals, or other service providers as reasonably needed to evaluate or assist with your request.
We may also disclose information if required by law, to protect rights and safety, to investigate fraud or abuse, or in connection with a business transfer such as a merger or asset sale.
We do not sell personal information for commercial solicitation.
6. Public Property Data
Property assessment and comparable-property information may come from public sources. Public property information may be visible to anyone through government records or public datasets. When you search an address on our site, we may save the search and related result details to help us operate, debug, improve, and understand use of the tool.
7. Third-Party Services
Our website may use third-party services such as Cloudflare, Firebase, Google Analytics, Google Tag Manager, Stripe, Resend or other email providers, map providers, and external public-data sources. These services may collect information according to their own privacy policies.
8. Data Retention
We keep personal information for as long as reasonably needed for the purposes described in this policy, including providing services, maintaining records, improving the website, resolving disputes, enforcing agreements, and complying with legal obligations. We may retain aggregated, de-identified, or public-property information for longer.
9. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, database, or transmission method is completely secure, so we cannot guarantee absolute security.
10. Your Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to verification and legal or operational limits. You may also unsubscribe from marketing emails using any unsubscribe link provided or by contacting us.
Browser controls may let you block or delete cookies. Some browsers send "Do Not Track" signals, but there is no consistent industry standard for responding to those signals.
11. Children
Our website is intended for adults and homeowners or property stakeholders. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, please contact us.
12. Illinois Privacy Notes
Illinois law includes protections for certain categories of personal information and requires notice in some data security situations. We do not intentionally collect biometric identifiers or biometric information through this website. If our practices change, we will update this policy and provide any required notices.
13. Changes To This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above shows when the policy was most recently revised. Your continued use of the website after changes are posted means you accept the updated policy.
14. Contact Us
For privacy questions or requests, contact:
Cook County Tax Compare LLC
Email: vu@cookcountytaxcompare.com
Phone: 773-715-3476